Christmas Closing:

WE ARE NOW CLOSED

Please note, we will be closed from Monday 17th December, re-opening on the 28th December. Any orders taken between these dates will be dispatched ASAP after the 28th.

Welcome to Arrowsocks - custom arrow creations!

Reward Points

ArrowSocks Loyalty Points

The Reward Points Program allows you to earn points for making purchases on our website.

Benefits of Reward Points for Registered Customers

Once you register you will be able to earn and accrue reward points, which are then redeemable at time of purchase towards the cost of your order. Rewards are an added bonus to your shopping experience on the site and just one of the ways we thank you for being a loyal customer.

Earning Reward Points

Rewards can currently be earned for the following actions:

  • Making purchases — every time you make a purchase you earn points based on the price of products purchased and these points are added to your Reward Points balance

Reward Points Exchange Rates

The value of reward points is determined by an exchange rate of both currency spent on products to points, and an exchange rate of points earned to currency for spending on future purchases.

Currently we have this set up as 1 point earnt per £2 spent.  1 point will be worth 10p when used (100 points would be £10) - so a 10% reward off a future order. 

Redeeming Reward Points

You can redeem your reward points at checkout. If you have accumulated enough points to redeem them you will have the option of using points as one of the payment methods. The option to use reward points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable reward points can be used in conjunction with other payment methods such as credit cards, gift cards and more.

Managing My Reward Points

You have the ability to view and manage your points through your Customer Account. From your account you will be able to view your total points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum points limit and a cumulative history of points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding points, including expiration notifications.

We reserve the right to alter any aspect of the rewards point scheme without notice, including exchange rates and earning rates.

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