Welcome to Arrowsocks - custom arrow creations!

Privacy Policy

This website ("website") is operated by ArrowSocks. This privacy policy only covers information collected at this website, and does not cover any information collected offline by ArrowSocks. All ArrowSocks websites are currently covered by this privacy policy.


To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.


We like to show off our designs and others on our website, facebook etc.  As part of this your name and any other details that form part of your wrap deisgn may appear publically on the internet.  If at any point you would like these removed - please simply email us and we will remove them ASAP.  We do on occation have people requesting very personal infomation, such as email or phone number on their wraps - these will NEVER be published unles you give us express permission to do so.


Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features.

We receive and store any personally identifiable information you enter on the website, whenever you shop with ArrowSocks—online, through our catalogs, or in our stores, or information you give us in any other way, such as by subscribing to our catalogs, email, or mobile messaging. For example, we may collect the following personally identifiable information: your name, address, telephone number, mobile telephone number, driver's license number, birth date, and email address. If you use a credit or debit card or pay by check, we will also include your account number.

If you use one of our services, or participate in one of our surveys, promotions, or sweepstakes, we may ask for additional information, such as your age, interests, or product preferences.

From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

The specifiic informaiton we collect from you is as follows and are critical to our ability to fulfill your order:

  • Name
  • Address
  • Email address
  • IP Address 

The following information can be inputted into your account IF YOU CHOOSE TO DO SO, they are optional and not required to ful fill your order.

  • Phone Number
  • Age
  • Sex
  • VAT Number
  • Name Prefix, Middle Name and Suffix

Ourwebsite will collect information on times and dates actions are taken if you are logged in, such as order dates, etc.


We use the information we collect for various purposes, including:

  • To complete your purchase transactions
  • To provide the services you request
  • To notify you of product recalls or provide other information concerning products you have purchased
  • To improve customer service, and overall shopping experience


We will only ever share or pass on information if it is required to fulfil your order, one example being if you were to purchase a Reign string, Reign will need your name and address to post the item to you.  Other than that, we will never sell, share or otherwise transmit your information to anyone else.

Secure Data:

All areas of our website are SSL encrypted, meaning any informaiton you entere into forms is encrypted before being sent to our servers. 


At no time, in anyway, do we see, store or process any payment data.  This is all done by external companies (PayPal, Sage, Amazon etc).


You can at any time request that your information is updated, edited or deleted in full from our systems, and we will be happy to do this for you.  You can do this via our contact us page. 


A "cookie" is a small data file stored by your Web browser on your computer or mobile device [hard drive]. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A "web beacon" or "pixel tag" or "clear gif" is typically a one-pixel image, used to pass information from your computer or mobile device to a website.

We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the website as well as to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to the ArrowSocks website. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device, or browser in order to allow us to better design future communications to you.

We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, shipping, promotional services, or data management. We call them our Customer Care Partners. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Care Partners.


To make online shopping faster and easier, you may register on the ArrowSocks website. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.


You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from ArrowSocks or its affiliates you can click on the "Unsubscribe" link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.


By using this website, you accept the policies set forth in this Privacy Policy.


This site uses cookies. By continuing to browse this site you are agreeing to our use of cookies and with our privacy policy. Find out more here.